e8 Australia agrees to furnish services to you, subject to the following TOS (Terms of Sale).

Use of e8 Australia Service constitutes acceptance and agreement to e8 Australia's AUP (Acceptable Use Policy) as well as e8 Australia's TOS (Terms of Sale).

All provisions of this contract are subject to the TOS (Terms of Sale) of e8 Australia and AUP (Acceptable Use Policy). The AUP may be changed from time to time at our discretion.

Disclosure to Law Enforcement: Our AUP specifically prohibits the use of our service for illegal activities. You agrees that e8 Australia may disclose your  subscriber information to a law enforcement agency who makes a written request without further consent or notification to you. You also agree that e8 Australia shall have the right to terminate web-hosting services if your site is found to be conducting illegal activities.

Payment: Establishment of this service is dependent upon receipt by e8 Australia of payment of stated charges. Subsequent payments are due in advance on a 6 monthly basis.

Payments and Fees: Service will be interrupted on accounts that reach 24 hours past due. Service interrupted for non payment is subject to a  reconnect charge. Accounts not paid by due date may be subject to a late fee.

Refund and Disputes: Web hosting payments to e8 Australia are refundable in the first 30 days after purchase. This excludes the one time setup fee (if applicable) and subsequent charges. PLEASE NOTE that cancelled websites will be subject to a cancellation fee of $30.00 if the domain name has already been registered.

Failure to Pay: e8 Australia may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve you of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

You acknowledge that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of e8 Australia and that damages resulting from any interruption of service are difficult to ascertain. Therefore, you agree that e8 Australia shall not be liable for any damages arising from such causes. We have had an overall uptime in excess of 99.9% over the past 48 months

Intellectual property of e8 Australia: All dynamic scripting functions incorporated into sites developed by e8 Australia are licensed for use only while a site is hosted by e8 Australia. Ownership of dynamic scripts is not passed on to web development clients and always remains the property of e8 Australia. FTP access is not available on web space that contains e8 Australia dynamic scripting.

New Domain Accounts: All new accounts will be registered and entered into our DNS servers within 12 hours. Due to Internet propagation, however, this process may sometimes require up to 72 hours.

Transfer of Domains: New web hosting accounts which involve the transfer of a domain from another provider to e8 Australia may require up to 5 or more days to propagate through the Internet. Although domain names usually propagate in 24 hours, due to the unpredictable nature of the transfer process, no guarantees are made regarding the amount of time a specific transfer may take since we have no control over that.

SPAM and Unsolicited Commercial Email: e8 Australia takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of e8 Australia may not use or permit others to use our servers to transact in UCE. Violations of this policy may result in termination of service.

Indemnification: e8 Australia wishes to emphasize that in agreeing to the e8 Australia Acceptable Use Policy (AUP) and Terms of Sale (TOS), customer indemnifies e8 Australia for any violation of the AUP and TOS that results in loss to e8 Australia or the lodging of any claim against e8 Australia by any third-party. Put simply, this means that if e8 Australia is sued because of illegal activity on your behalf, you will pay any damages awarded against e8 Australia, plus all costs and legal fees.

Contact Information: You must provide us with, and keep current, a valid E-Mail address where we can reach you. We cannot be held responsible for suspending or closing your account due to non payment if we are unable contact you.
You shall not transfer or assign this Agreement without the prior written consent of e8 Australia.

e8 Australia is not responsible for any damages your business may suffer. e8 Australia does not make implied or written warranties for any of our services. This includes loss of data resulting from delays, loss of revenue, and any and all service interruptions.

It is absolutely forbidden to host pornographic content. Accounts found hosting this material will be subject to immediate cancellation without notice and without refund.

Ownership of domain names: Domain names are registered in your name. Provided your account is in good standing, you own the domain and it is yours to keep. Should you leave, the domain name is yours and you can transfer it to wherever you want. NOTE: This does not apply to accounts that are in arrears or if you have violated our terms of sale as outlined above. In such cases, you may purchase your domain name after settling your account.